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Renault Assistance
You’re covered!
The Renault 4+ package includes 4 years Roadside Assistance*, provided in partnership with the RAC. Renault Assistance is a vehicle-based membership, so it covers anyone driving your Renault with your permission.
* for vehicles registered from 1st February 2012
How to call for Renault Assistance
Call 0333 202 3005* or 0800 085 8005
Before calling Renault Assistance, please make sure that you have the following details ready:
- Registration number of your vehicle
- Your name
- Your address
- A contact telephone number
- Model and colour of your vehicle
- Nature of breakdown
- Your exact location
If you believe you are in a vulnerable or dangerous situation, please make this clear at the time of your call. After making your call, return to a safe place near your vehicle. If the problem resolves itself before the assistance arrives, please call and let us know.
*03 numbers are mobile friendly, charged at national call rates and included in inclusive minute plans from landlines and mobiles. Calls may be monitored and/or recorded.
You’ll be covered for the following during your 4 year Renault Assistance policy:
| Level of Cover | Description of Cover |
Years 1 to 3 (month 0-36) |
Year 4 (month 37-48) |
| Roadside Rescue | We’ll fix your Renault at the roadside, or tow it to the nearest Renault Authorised Repairer or destination of your choice. | Included | Included |
| At Home | If your Renault won’t start, we'll attend if your car breaks down at home. You can even book a time for us to come and fix |
Included | Included |
| Recovery | We will take you, up to 7 passengers and your car to your chosen destination anywhere in mainland UK. | Included | Included |
| Onward Travel | We will provide a courtesy car, hotel accommodation or alternative transport for you and up to 7 passengers. | Included | Included |
| Wheel Change / Punctures # | If you don’t have a spare wheel and we can’t make a repair, we’ll install a multi-fit wheel onto your vehicle (compatible |
Included | Not Included |
| European Rescue | Includes cover across the continent, English speaking incident managers and transport back to the UK if necessary.^ | Included | Not Included |
