Vacancies at CCR Motor Co Dacia

CURRENT VACANCIES

Aftersales Manager

Dealership: CCR Renault WsM

We are looking to recruit an Aftersales Managers to join our team at Weston-Super-Mare Renault. Are you a successful, ambitious Aftersales/Service Manager looking to further develop your career? Are profitability and customer satisfaction of paramount importance to you in a working environment? Excellent organisational skills, with a hands-on approach and, also, the ability to perform well under pressure are essential qualities we are looking for in a new Aftersales/Service Manager.

Your main duties and responsibilities will be as follows:

To achieve personal targets
To successfully manage and coach the Service and Parts teams to drive growth and the achievement of their targets
To manage the diary on a daily basis to ensure there is an optimum amount of work booked to achieve objectives
To manage effective communication between the Service and Parts departments to ensure that parts are ordered in a timely manner to maximise ‘first fix’ opportunities
To ensure sufficient resources are available to meet servicing requirements
To conduct regular reviews of key operating controls
To oversee the department’s Customer Satisfaction Survey performance
To ensure that all company, franchise and trade association policies, procedures and minimum standards are met and that all statutory requirements including trading standards, fire, health and safety are adhered to within the After Sales Departments
To organise and participate in marketing activities promoting the dealership and after sales activities, as required
To maintain an appropriate level of training for all staff in the department commensurate with job role and franchise requirements

The successful applicant will enjoy all the benefits of being part of a Motor Group including: manufacturer training, company car, competitive bonus scheme and company pension.

Sales Executive

Dealership: Weston-Super-Mare Renault

As a Sales Executive the main purpose of your role is to maximise vehicle sales in line with agreed objectives.

Your main duties and responsibilities will be as follows:

To achieve personal targets in respect of vehicle sales and add-ons
To deliver excellent service to all customers and prospects
To prospect new and previous customers in line with agreed targets to maximise potential sales
To meet and greet all potential customers and ensure that their requirements are fully ascertained and that adequate information is obtained to ensure follow-up can be made
To conduct a full and professional sales presentation to all customers in line with their requirements, following the agreed sales process
To accurately appraise part exchange vehicles and obtain part exchange valuation from sales manager/controller.
To monitor the progress of sold orders, ensuring that vehicles are properly prepared and delivered on time and that customers are kept informed
To handover prepared vehicles to customers in line with company procedures ensuring that correct payment is made for vehicle before release
To ensure that the showroom, display areas, all stock vehicles and demonstrators are well presented at all times
To undertake all training as required by the company and franchise, in line with your job role
To assist in sales promotions and product launches
To attend regular sales meetings as required

Sales/retail Experience would be advantageous, car sales experience not necessary as full training will be given.

Demonstrator car provided as part of the package.

Basic salary is £14k rising to £16k after probation period.

Realistic OTE £35-£40k