Renault Assistance

You’re covered!

The Renault 4+ package includes 4 years Roadside Assistance*, provided in partnership with the RAC.  Renault Assistance is a vehicle-based membership, so it covers anyone driving your Renault with your permission.

* for vehicles registered from 1st February 2012

How to call for Renault Assistance

Call 0333 202 3005* or 0800 085 8005

Before calling Renault Assistance, please make sure that you have the following details ready:

  • Registration number of your vehicle
  • Your name
  • Your address
  • A contact telephone number
  • Model and colour of your vehicle
  • Nature of breakdown
  • Your exact location

If you believe you are in a vulnerable or dangerous situation, please make this clear at the time of your call. After making your call, return to a safe place near your vehicle. If the problem resolves itself before the assistance arrives, please call and let us know.

*03 numbers are mobile friendly, charged at national call rates and included in inclusive minute plans from landlines and mobiles. Calls may be monitored and/or recorded.

 

You’ll be covered for the following during your 4 year Renault Assistance policy:

 

 
Level of Cover Description of Cover

Years 1 to 3

(month 0-36)     

Year 4

(month 37-48)   

Roadside Rescue      We’ll fix your Renault at the roadside, or tow it to the nearest Renault Authorised Repairer or destination of your choice. Included Included
At Home If your Renault won’t start, we'll attend if your car breaks down at home. You can even book a time for us to come and fix your  car. Included Included
Recovery We will take you, up to 7 passengers and your car to your chosen destination anywhere in mainland UK. Included Included
Onward Travel We will provide a courtesy car, hotel accommodation or alternative transport for you and up to 7 passengers. Included Included
Wheel Change / Punctures #           If you don’t have a spare wheel and we can’t make a repair, we’ll install a multi-fit wheel onto your vehicle (compatible on 90% of Renaults) or take you to a Renault Approved Dealer or location of your choice within the territory.† Included Not Included 
European Rescue      Includes cover across the continent, English speaking incident managers and transport back to the UK if necessary.^ Included  Not Included
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